Privacy Policy

Biovirtua Medicinal Infrastructure Inc takes seriously its responsibility to protect the personal information of users who interact with biovirtua.com. This Privacy Policy outlines the data we collect, the purposes for which we use it, and the safeguards in place to protect it.

1. Information We Collect

We may collect the following categories of information:

  • Personal identifiers such as name, email address, phone number, and mailing address
  • Health-related preferences or conditions submitted voluntarily when requesting a clinical or telehealth referral
  • Professional credentials or organizational affiliations when submitted voluntarily
  • Technical information such as IP address, device type, browser, and usage behavior gathered through cookies
  • Communications sent to the Corporation through contact or inquiry forms

2. Use of Collected Information

We use the information we collect to:

  • Match users with appropriate telehealth services, clinical programs, or provider network options
  • Communicate referral status, program availability, and service updates
  • Send promotional messages about new programs and services entering the network, for users who have opted in
  • Monitor and improve the performance and security of our platform
  • Satisfy legal and regulatory obligations

3. Cookies

Biovirtua.com uses cookies and similar technologies to improve site navigation and gather usage analytics. You may disable cookies in your browser settings; however, some portions of the site may not function optimally without them.

4. Sharing of Information

We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.

5. Referral Partner Disclosure

When you request a referral through our platform, limited identifying information may be shared with the relevant clinical technology provider or telehealth network for the sole purpose of facilitating your connection. Such sharing is disclosed at the point of inquiry submission and is subject to the receiving provider's own privacy practices.

6. Data Retention

We retain personal information only for as long as required to fulfill the purposes described in this Policy or as mandated by applicable law. Data no longer needed is securely disposed of.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of personal information we hold about you. To exercise any such rights, please reach out to us at the contact information provided below.

8. Security Practices

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access or disclosure. While we strive to use industry-standard protections, no online transmission is entirely immune to risk.

9. Minors

Our platform is not directed at individuals under 18 years of age. We do not knowingly collect information from minors. If such information is inadvertently collected, we will take steps to delete it promptly upon discovery.

10. Updates to This Policy

This Privacy Policy may be revised periodically. Any changes will be reflected on this page. Continued use of our services after changes are posted constitutes your acceptance of the updated Policy.

11. Contact Us

  • Phone: (888) 779-9781
  • Email: support@biovirtua.com
  • Mailing Address: 75 Eastern Ave, Suite 204, St. Johnsbury, VT 05819, United States

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